For many companies in Syria, the end of the month means days of collecting attendance, leave and advances, then working out salaries and insurance, then answering staff questions. That load often lands on the owner, or on an accountant who has other work to do. This guide explains what payroll outsourcing means in Syria, what the Diwan team does every month, and how your data stays under your control.
1. What payroll outsourcing means in Syria
Payroll outsourcing means handing the monthly payroll to a specialist provider instead of keeping it with someone on your staff. Payroll in Syria is never a single number: there is attendance and leave, social insurance with its employee and employer shares, salary tax with its brackets, and contracts that change with every hire or adjustment.
What is different with Diwan is that the service does not move your data into someone else’s spreadsheets. The work happens inside your company’s Diwan account, the team works on it with your permission, and you see everything that gets done in the app yourself.
2. What our team does every month
- Attendance and leave: Diwan computes payroll straight from attendance and leave records, so nothing is copied by hand from the fingerprint device to a sheet.
- Running the payroll: the Diwan team prepares and reviews the month’s run, and every number in it comes with an explanation of where it came from.
- Social insurance: the team handles your employees’ social insurance as part of the monthly work.
- Contracts: the team looks after your employees’ contracts in Diwan.
- Payslips: each employee gets theirs in the app on their phone.
Throughout, you have a dedicated account manager who knows your company, and support one level higher in response priority.
3. You stay in control: access grant and visible log
- No access without your permission: your company gives the Diwan team an access grant from Settings, with a role you choose.
- Automatic renewal: on this plan the grant renews automatically each month while your company stays on the plan, so there is nothing to renew by hand.
- Revoke it any time: you can withdraw the grant whenever you want.
- Every visit is logged: each time the Diwan team signs in, it is recorded and visible to your company.
4. Who it suits
- A company with no HR or payroll person that wants correct payroll every month without hiring for it.
- An owner who does payroll themselves at the end of every month and would rather spend that time on the business.
- A company with many branches and fingerprint devices, since the plan includes unlimited devices.
- A company that wants its data in-house: Diwan also runs on your own server, priced after a visit.
5. Software only or managed?
| Item | Software only (Starter or Diwan) | Diwan Managed |
|---|---|---|
| Diwan features | All of them | All of them |
| Who runs payroll each month | Your team | The Diwan team |
| Fingerprint devices | One on Starter, up to three on Diwan | Unlimited |
| Dedicated account manager | No | Yes |
| Support priority | Standard | One level higher |
If someone on your team follows payroll and knows the software, software alone is enough; we cover what it should do in payroll software in Syria. If time or expertise is what you are short of, Diwan Managed is the better fit. Each plan is detailed on the plans page.
Frequently asked questions
What is the difference between payroll software and a payroll service?
With software alone, your own team runs payroll. On Diwan Managed, the Diwan team runs it every month inside your company’s Diwan account. All cloud plans have the same features; they differ by fingerprint devices and service level.
Can the Diwan team get into my company’s data whenever it likes?
No. The team works through an access grant your company gives from Settings, with a role you choose. On this plan the grant renews automatically each month while you stay on the plan, you can revoke it at any time, and every visit by the team is logged and visible to you.
Is it a good fit for small businesses?
Yes, especially a company with no HR or payroll person, or one where the owner does payroll themselves at the end of every month.
Does it work for large companies with many branches?
Yes. The plan includes unlimited fingerprint devices and a dedicated account manager. If your policy is to keep data inside the company, Diwan also runs on your own server, priced after a visit.
How much does the payroll service cost?
It depends on your company. Message us on WhatsApp or request a visit and we will agree on what suits you.
Can I try Diwan before I decide?
Yes. Sign your company up for free and get a full 30-day trial of every feature with no payment card. After that, the free plan stays available with no end date for up to 8 active employees, without closing payroll or issuing payslips.
This article is general information, not legal or tax advice. Plan details are on the plans page.